IT News, Information and Tech Tips For Toronto Business

Managed Services SLAs: What Should You Expect to See?

Managed Services SLAs: What Should You Expect to See?

Key Things to Look for in Your Managed Services SLA When you hire an MSP, you must sign a service level agreement. Here’s how to evaluate your SLA and ensure you’re getting what you expect from this relationship.   As if choosing the right managed service provider wasn’t enough, it’s also crucial to make sure […]

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Microsoft Teams Update: They Just Made It Even Better

Microsoft Teams Update: They Just Made It Even Better

Are you already experiencing the time-saving collaboration tools and productivity tools in Microsoft Teams? Wait until you see the 2019 Microsoft Teams Update. It’s no secret to you that no one is an island when it comes to getting complex jobs done within an organization. But coordinating team efforts, keeping everyone on the same page […]

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Using the Cloud to Boost Business

Using the Cloud to Boost Business

Boost Business with the Cloud Using the cloud offers a variety of benefits for your business. Find out more about how you can use cloud technology to boost business.   The cloud has grown in popularity among businesses in all industries. However, if you have not already transferred your business’s data and operations to the […]

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Free Microsoft Outlook Training

Free Microsoft Outlook Training

Every month, we host Microsoft Office and other technology training sessions. Our training sessions are completely free of charge and are available “on-demand”.  Yes, you can tune-in whenever and wherever you like.   This month’s training session: 4 Ways To Use Microsoft Outlook Efficiently. Our in-house Microsoft training specialist, Dawn, will guide you through some […]

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Factsheet on Mobile Applications and Cybersecurity

Factsheet on Mobile Applications and Cybersecurity

FaceApp, the AI-powered photo editing app, went viral for quite a while until various experts expressed concerns about cybersecurity. In light of these concerns, we’ve put together a quick factsheet on mobile applications and cybersecurity. Here are a few tried and true ways to protect yourself: Download applications from trusted sources only and do your […]

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Google Docs Being Used to Attack Users With TrickBot Banking Trojan

Google Docs Being Used to Attack Users With TrickBot Banking Trojan

Watch Your Google Docs: Program Being Used to Disseminate TrickBot Malware Beware of any Google Doc emails you receive. Cyber attackers are using the word processing program for a phishing scam that disseminates TrickBot malware.   Take extra caution if you receive a Google Docs document sharing email in the near future — it may be […]

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Using Managed IT Services to Save You Money

Using Managed IT Services to Save You Money

How Using Managed IT Services Saves You Money in the Long Term Wondering how to make your business’ IT run better without costing more? One popular option to consider is managed IT services companies.  Digitization. Network. Security. Mobile. As the average business sees more and more complexity in their IT requirements, it can become harder […]

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Happy Labour Day

Happy Labour Day

To make the most out of what we hope will be a gorgeous long weekend, we will be closing our office for the day on Monday, September 2nd. And as always, we’ll have technicians on call for all of our managed IT services clients, and you’ll be able to reach us by calling our office […]

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10 Questions Every Company Should Ask Before Outsourcing IT Services

10 Questions Every Company Should Ask Before Outsourcing IT Services

Ten questions to ask while considering outsourcing your IT services to a provider.   Many companies are outsourcing their IT functions due to convenience and budgetary constraints. Small- and medium-size businesses can focus their hiring of staff for their core business, and hire an IT consultant for their expertise and efficiency. However, even with the […]

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Why is Effective Business Continuity Management Important?

Why is Effective Business Continuity Management Important?

Why is Effective Business Continuity Management Important? Business continuity management (BCM) denotes how organizations plan for and respond to risks. Mission-critical functions must continue to run after disruptions such as bad weather or hackers. A business continuity plan documents how your organization will continue to operate after a natural or man-made disaster, severe market conditions […]

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